Shipping policy

Orders are normally prepared for shipment within 3–5 business days. Business days do not include weekends or holidays.

Shipping charges and available delivery methods are displayed during checkout. Delivery estimates begin after an order has been processed and given to the shipping carrier. Carrier delays and weather disruptions may occasionally affect delivery times.

Tracking information will be provided when available. Customers are responsible for entering a complete and accurate shipping address during checkout. Please contact Jennifer’s Creations as soon as possible if an address needs to be corrected. An address cannot be changed after an order has shipped.

If local pickup is offered during checkout, pickup instructions will be provided after the order is ready. Please wait for confirmation before arriving at the designated public pickup location.

Jennifer’s Creations is not responsible for carrier delays. If a shipment appears lost or arrives damaged, please contact us so we can help review the situation.